Shipping and Delivery Policy

1. Shipping Information

- Shipping Areas: We currently ship to [list of regions or countries you ship to]. If you’re located outside these areas, please contact us to inquire about possible shipping arrangements.

- Processing Time: Orders are processed within [number of business days, e.g., 1-2 business days] from the date of purchase. Please allow additional time for processing during peak periods or holidays.

2. Delivery Time

- Standard Shipping: Delivery typically takes [number of days, e.g., 3-7 business days] from the date of shipment, depending on your location and the shipping method chosen.

- Express Shipping: If available, express shipping options may reduce delivery time. Delivery times for express shipping vary based on your location.

3. Shipping Costs

- Standard Shipping Fees: Shipping costs are calculated based on the weight of your order and your shipping address. You will see the shipping cost during checkout before you confirm your purchase.

- Free Shipping: We offer free standard shipping on orders over [amount, e.g., $50]. This promotion is subject to change and may have specific terms.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

5. Delivery Issues

- Missing or Damaged Items: If your order is missing or arrives damaged, please contact us within [number of days, e.g., 7 days] of receiving your shipment. We will investigate the issue and work with you to resolve it promptly.

- Incorrect Address: Please ensure that your shipping address is accurate at the time of checkout. We are not responsible for delays or additional costs resulting from incorrect addresses provided.

6. Changes to Shipping Policy

We may update this Shipping and Delivery Policy from time to time. Any changes will be posted on our website, and the effective date will be revised accordingly.

7. Contact Us

If you have any questions or concerns about shipping or delivery, please contact us at:

Ebi Shop